Refund policy

At Kiddery, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to assist. We have a no question asked 7 Days return policy however, please return your purchase in its original packaging with all the parts and freebies with your original receipt for a refund.

Please make sure that the product(s) are properly packed when you are returning it. We reserve the right to reject refund if the product is not returned in the original form and packaging. Else payment will be processed for refund to the original mode of payment within 72 hours of receiving the product from the shipping partner. It takes 10 working days to reflect the payment in your account.

Please note that if an Incorrect Product(s) is handed by you to our Courier Service Partner, Kiddery shall not be responsible for any loss/damage/theft caused to such Incorrect product while in transit or otherwise. If any or all the products that were originally part of an order placed using a coupon or offer are returned then the coupon code/offer will no longer be applicable on the order.

The benefit of the coupon/offer will also not be included in the refund. If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.