Exchange | Returns & Refund Policy | Dispatch Policy | Cancellation Policy | After Sales
If you have other questions, please send it to care@ampm.in
We ship our products through global shipping experts like BLUE DART and DHL.
Shipping to customers within India is free for all prepaid orders below INR 49,000 and all COD orders below INR 25,000
Shipping to customers outside of India attracts a small additional charge. The amount varies according to location and you will be intimated of it according to the shipping details provided by you, whilst you’re placing your order.

This will be reflected on the ‘Shipping Method’ page, which appears before you’re requested for your payment details.

Once you have chosen your products, add them to your cart by clicking on ‘Add to Cart’.

Once you are ready with your order, click “Checkout”.

Fill in the delivery information: email address, receiver’s name, address, contact number and proceed with clicking on “Continue to Payment”.

Choose your mode of payment.

Complete the payment information.

Review your order and submit it.

Yes, we do offer customization on selective garments which includes a different colour or size of the choice of the customer.
Cash on Delivery is available across India for orders below INR 25,000. Anything above INR 25,000 does not have the option of COD.
The GST is included in the price of the product reflected on the site, and not charged additionally.
No, you can place an order without having an AMPM account.
At AMPM we try our best to protect your personal information; unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. In the event of a breach of the confidentiality or security of your personal information, we will notify you as necessary and to the extent possible so you can take appropriate protective steps.
At AMPM the minimum delivery time is 1 week and maximum is 3 weeks for all orders in/out of stock. Even if a particular garment is out of stock we ensure to deliver it within a span of 3 weeks.
You can cancel your order within 24 hours of placing it, without any extra charges. To make a cancellation, please write to us at care@ampm.in
Unfortunately, we are unable to redirect orders once your items have been dispatched from our warehouse. Therefore, we request you to provide a suitable shipping address so that we can deliver as per the specified delivery times

Return the goods within 10 business days of receiving it, in unused condition, along with the original tags and the original sales invoice. To do so, you could use the services of a trusted courier service of your choice or ask for a pick up from our courier partner in your city. Our crack team will be able to co-ordinate it for you if the service is available in your region.

Please ensure that the return packets are securely packaged to avoid further damage of goods in transit. If found damaged, the goods will not be replaced or refunded.

ONCE WE RECEIVE THE PACKAGE, Our team will determine if it is fit for replacement or refunds and send you a mail informing you of the same. If deemed fit for return, we will replace the returned items (subject to availability), free of cost or else refund you for the cost of the goods, to the credit/debit card used to make the purchase. If you have used the Cash-on-delivery option to make the payment, we will transfer the refunded amount to your bank account. (Details to be given in the Returns and Exchanges form)

The shipping costs incurred to send the goods back to us will be reimbursed, based on a pre-determined tariff fixed by us, depending on your location. This will be refunded to your bank account or your credit card/debit card as deemed by the mode of payment. If we are able to arrange a pick up, you do not have to pay for the service.

If deemed not fit for return, we will send the goods back to you.

Processing and closing of a replacement /refund issue may take 10 business days at our end.

In case of credits issued to the credit/debit card, you must allow one billing cycle for the credit to appear on your card statement.

The cardholder’s account is managed by the card issuing bank and thereby we cannot be held responsible for any delays in the amount being credited to the account. Depending on the bank, the time taken for the refund to be visible in the account may vary.

The stipulated delivery time usually shows below the product, when you click “Delivery”. If it does not as per our delivery policy we deliver within 1-3 weeks maximum.
We ensure that we send you the right product, however in any case you receive a wrong order notify us within 24 hours with your order number on – 7290088581/7290088582 or email us at- care@ampm.in and a Returns and Exchanges form with all the requisite information. (Click here to download the form)
At AMPM, we ensure the safety of your order, however in any circumstances if you receive a product in damaged condition mail us at care@ampm.in or contact us on 7290088581/7290088582 with the picture of the order received and a Returns and Exchanges form with all the requisite information. (Click here to download the form) along with your order number and we will guide you with the next steps.
If you are not there when we deliver the merchandise, it will be taken back and we will contact you regarding the same.
We do realise that there are other instances when you may wish to exchange a product that you have purchased. If you are a first time customer and you have made a mistake in selecting your size, you don’t have to worry. We will exchange it for you subject to the following conditions The product being returned for exchange should be in unused condition, with its original tags intact. The product was not purchased on discount. Only one exchange is permitted against each purchase. If the requisite size/design is not available immediately, refunds will not be made. Instead we will issue refund coupons which you can redeem against a purchase within the next 90 days. The shipping costs for returning the product purchased for exchange will not be reimbursed.

TO EXCHANGE A PRODUCT YOU HAVE PURCHASED - Send a mail to care@ampm.in and a Returns and Exchanges form with the requisite information.(Click here to download the form) Return the goods within 10 business days of receiving it, in unused condition, along with the original tags and the original sales invoice. Please use the services of a trusted courier agency of your choice to return the product. Please ensure that the return packets are securely packaged to avoid damage of goods in transit. If found damaged, the goods will not be replaced or refunded.

ONCE WE RECEIVE THE PACKAGE - Our team will determine if it is fit for replacement and send you a mail informing you of the same. If deemed fit for return, we will replace the returned items (subject to availability) or else issue a refund coupon for the same amount. The refund coupon must be redeemed against a purchase made in the next 90 days. The replaced item will be despatched to your address immediately. If deemed not fit for return, we will send the goods back to you. Processing and closing of an exchange issue may take 10 business days at our end. Note : Customers cannot return or exchange an item which has been purchased online 3rd party website at any of our retail stores or vice versa. Customers cannot return or exchange an item which has been purchased on discount.
You have successfully subscribed!